Online Terms & Conditions

Please read these Terms and Conditions carefully before using our websites.

1. General

By using this Website you agree to be bound by these Terms and Conditions.

These Terms are governed by and shall be construed in accordance with English law.

Any dispute arising between us under, or in connection with, these Terms shall be subject to the non-exclusive jurisdiction of the English courts.

2. Copyright

All material on this Website is protected by international copyright and other intellectual property rights.

Except as stated in our terms & conditions, you may not modify, copy, reproduce, re-publish, upload, post, transmit or distribute in any way whatsoever any of the Course Materials.

Additionally, you must not share the material with any other party whatsoever without the explicit written permission of an authorized officer of the Company.

Use of Course Materials in any way except as expressly permitted in these Terms is strictly prohibited and will constitute an infringement of either our copyright or our other intellectual property rights.

Any infringement of these conditions may result in Criminal and/or Civil proceedings against you.

3. Fraudulent Chargeback Policy

If you pay for our services using your credit or debit card, the charge will appear on your statement as “Intel.Analysis”. If you place a chargeback with your card provider  (on purpose or by mistake) for a course that you ordered and received, then you hereby authorise us to raise a £50.00 GBP research fee which will be charged to your account upon receiving the chargeback by our merchant provider. This is to cover our investigative expenses to prove that you did make the purchase – NO EXCEPTIONS WILL BE MADE.

Note that if you do not remember making the purchase – call the number next to the charge BEFORE calling your bank.

WARNING: We log all IP addresses on all orders. Orders returned as a chargeback due to alleged fraudulent activity, will be diligently pursued through your local jurisdiction for prosecution and compensation to the fullest extent of the law.

4. Cancellation and Refund Policy

Please follow these instructions to complete a Cancellation or Refund Request.

i) You agree that Intelligence Analysis Training Limited may, at its sole discretion, terminate your account, or use of our service, if we believe that you have violated (or acted inconsistently with) our Terms and Conditions of use.

ii)  Participants who wish to cancel a course must provide official notification by email to admin@intelligenceanalysistraining.com clearly stating 1) Your name, 2) Your email address, 3) Your Student Number and 4) Reasons for Cancellation.  We will cancel your course within 24 hours and send you an email confirming your cancellation. If a refund is due to you then this will be processed as detailed below.

iii) Participants are responsible for all program fees until notification of cancellation is received by Intelligence Analysis Training Limited.

iv) Institutions paying on behalf of the participant are responsible for all program fees until official notice of cancellation by the student is received.

v) It is the student’s responsibility to notify any institution paying their program fees of their cancellation from a course.

vii) Individual students may withdraw from a course module at anytime before they access any material and in this case they will then receive a refund of fees, less a £10 withdrawal fee. However, if material has already been accessed (or the refund value is less than £10) then no refund will be made.

viii) Transfers to other course modules are not usually permitted. If a transfer is authorised then an additional fee of £10 per transfer will be levied.

ix) Substitute students are not usually permitted. If a substitution is authorised then an additional fee of £10 per substitution will be levied.

x)  Students must email their intention to withdraw, transfer or substitute another student to the following email admin@intelligenceanalysistraining.com

xi) If a course is cancelled by us for any reason, or if a student is not approved by Intelligence Analysis Training Limited, then the student will be notified by email and the entire fee will be refunded with no penalty whatsoever.

xii)  A student may be terminated, at the discretion of the course Tutor, for insufficient progress, non payment of fees, or failure to comply with rules. If any student is terminated for a breach of our terms and conditions, and material has not been accessed, then a full refund will be made, however, if material has already been accessed then no refund will be made.

xiii) Students have the option to appeal the cancellation Refund Policy when cancelling for extenuating circumstances.

xiv)  Refunds will be made within 30 days of termination or receipt of Cancellation Notice.

xv)  We do not offer any credit for service downtime.

NOTE: The information contained in this Cancellation and Refund Policy supersedes any verbal or other written information that anyone may receive regarding this policy. We reserve the right to add, delete, or modify any provision of this refund Policy at any time without notice.

5. Third Party Links

We may provide links to other websites on our pages. These links are provided for your convenience and you accept that you access these sites at your own risk. We are not responsible for the content of any third party website or for goods or services provided by them.

6. Information you supply – GDPR

As we are a training organisation, we need to keep records of our students and the courses taken. These details include certificates, quiz results and assignments, these documents are required to backup any qualifications awarded.

By registering for training with us, you agree that any information you provide to us on your pre-registration or registration, and at all other times, will be true, accurate, current and complete.

We may at any time refuse to accept an application to register for a module or even terminate delivery of a course module at our sole discretion.  In this event, we will destroy any personal information you supplied on your application.

With reference to the GDPR, the below are the lawful bases for our processing:

Consent: By registering for training, and agreeing with our terms and conditions, you have given clear consent for us to process your personal data for a specific purpose, this purpose is for us to effectively manage your training and training account.

Contract: By registering for and taking our courses, you are agreeing to enter into a contract with Intelligence Analysis Training Ltd to manage your training and account.

Legitimate interests: The processing is necessary for our legitimate interests, which is the recording of courses taken, certificates and results of quizzes and assignments.

Our processing of your information is necessary for the contract we have with you, or because they have asked you to take specific steps before entering into a contract.

When you purchase any of our courses or create your training account, we keep your personal information:

  • Username
  • Password (not visible to us)
  • Email
  • Forename
  • Surname
  • Role/Occupation
  • Work Phone
  • Current Employer
  • Postal Address
  • IP Address
  • Payment Amount
  • Method of Payment (company only, no actual card details)
  • What Purchased
  • When Purchased
  • Certificates Issued
  • Assignments submitted
  • General Course Work

The above information is obligatory for you to enrol as a student, the following are entered at your discretion:

  • Idnumber
  • Institution
  • Department
  • Phone1
  • Phone2
  • City
  • Url
  • Icq
  • Skype
  • Aim
  • Yahoo
  • Msn
  • Country

Any information supplied by you is strictly confidential and only for our own internal use:

Example:

To identify you to support and reissue a lost password or assist with course activities, also for our own general research.

We do not share your data with anyone else and promise to keep your personal information and workspaces secure and private. We will not disclose any information to a third party, except where required to do so by Law.

If you sign up for our Newsletter, then your email address and any personal information you may supply are kept strictly confidential. We will use your email address only to keep you informed about news, information, special offers and tips. We will not share your e-mail address or personal information, you can unsubscribe at any time by completing the unsubscribe link on the email.

Students on our training site will automatically receive course update emails, this is necessary for you to complete their training. From time to time, you will receive course discount offers, unless you specifically notify us you do not wish to receive them.

Our data controller is Stephen Berry email: steve@intelligenceanalysistraining.com

List Of Rights
  • As a student, your personal data is stored until you delete your training account. The courses you took, your grades and the work completed will remain with us to validate your qualifications, should this be necessary.
  • Should you wish to close your account and you cannot access the necessary data, please email our data controller, outlining your request.
  • You can amend or erase your online data yourself by logging into your account at any time. If you have any difficulty, contact our data controller.
  • Your record of information is accessible, by you online. If you require data from an expired course, you can make this request to our data controller.
  • There are no third parties that your data will be shared with, (not including authorised legal requests), without your specific consent.
  • We do analyse data which you share for our own information. Details that could specifically identify yourself are not included or analysed.

Please note, if you do not take any courses, but you have registered on the site, all your data will be deleted on request or when you do so.

7. Our Obligations

As your training provider we will:

  • Provide you with access to the specific course(s) you have enrolled upon
  • Ensure that suitably qualified staff mark and return your work within a reasonable time
  • Provide you with tuition, assessment and suitable support services of a professional standard
  • Act reasonably and fairly in exercising our powers under this contract and our general terms and condition
  • Give reasonable notice of changes to a course – including content and fees

In the unlikely event that the course is discontinued, or it changes significantly before it begins, then:

  • We will tell you at the earliest opportunity
  • You are entitled to withdraw your application for the course (via email)
  • If you do cancel (or the course is withdrawn) then we will refund all tuition fees paid by you within 21 days

Intelligence Analysis Training Ltd have the right to terminate this agreement at any time if you, the student, does not comply fully with the terms of this agreement or our general terms and conditions. In addition, we may terminate this agreement by written email notice in the following circumstances:

  • If, between accepting a Student for enrolment and the course starting, there is a change in circumstances which, in the reasonable opinion of Intelligence Analysis Training Ltd, makes it inappropriate for the student to study the program
  • If we become aware of information about a student which we were not previously aware of, which, in the reasonable opinion of Intelligence Analysis Training Ltd, makes it inappropriate for the student to study the program
  • If, in the reasonable opinion of Intelligence Analysis Training Ltd, the student has failed to provide us with all the relevant information, or has supplied false or misleading information regarding their identity
  • If payment of course fees is not submitted within a reasonable time
  • If payment is rejected.

We try to ensure that our computer facilities have security and virus protection enabled at all times, but we provide our computer equipment and software to you at your own risk.

We shall not be liable for any loss or damage suffered by your computer system due to using our services.

We will try to ensure that the connection to our Managed Learning Environment is available 99.9% of the time – but there will be times when the service is not available due to unavoidable maintenance or line faults which may be beyond our control. We do not offer refunds for service down time and do not accept any liability for periods when the service is unavailable.

8. Your Obligations

As a registered student, you will:

  1. Conform to all Intelligence Analysis Training Ltd policies and procedures:
    1. https://intelligenceanalysistraining.com/about/company-policies/
    2. https://intelligenceanalysistraining.com/student-contract/
  2. Accept responsibility for your learning – with the support of your tutor
  3. Complete on time, and to an acceptable standard, all work required to complete the course
  4. Use the Managed Learning Environment remote computer service for authorised purposes only

9. Your Conduct

As a student you must NOT:

  1. Attempt to misuse any Intelligence Analysis Training Ltd computing facilities
  2. Divulge any Usernames or Passwords to any other party whatsoever
  3. Allow any other person to access or share your Learning Account
  4. Allow or arrange for any other person to take any part of the course on your behalf
  5. Copy or save any material which is not explicitly (in writing) authorised by us to be copied or saved
  6. Use any of our material including documents, video, audio, exercises etc to help build any course without written permission from us
  7. Use any unfair means to influence any examination mark or assessment

By enrolling on any online course with Intelligence Analysis Training Ltd you also agree to abide by the following online guidelines:

Advice and Online Guidelines

You will not use inappropriate language

Inappropriate language (or behaviour) will not be tolerated. Any derogatory or inappropriate comments will be subject to disciplinary action and your account will be suspended, pending investigation, which could lead to withdrawal of the service. No refunds will be made if your account is terminated for misuse. Any offensive or abusive postings will be removed from discussion areas. If you come across any inappropriate postings, then please report them to your Tutor who will take appropriate action. Be aware that postings are closely monitored by moderators.

Please check & think before you send a message

Before you ‘post’ any comments or send any material on the site (including email) please check through what you have written. Does it say what you meant it to say – and how will the person who receives it interpret what you say? This is important because no one can see your expression as you send messages. It may be that you intended the message in a light-hearted manner – but we can’t see your smile – so please be careful.

Please ask questions!

If you don’t understand something or want any clarification, then simply ask your Tutor. Tutors will always reply to your messages. If you want help, then you can be sure that others are having similar problems but if no one asks the question then understanding can be difficult. So, don’t be afraid to ask a question – either in the forums or privately to your Tutor.

Keep your messages as short as you can – and keep to the point

When you compose a message try to express your thoughts concisely. Obviously, you will need to explain your point or question, but if you write long messages it makes it more difficult for anyone to answer your question.

10. Liability

We shall not be liable to you for any of the following types of loss or damage arising out of, or in connection with, your use of our website or services:-

  • any loss of profits or earnings or savings or revenue; or
  • any loss or corruption of any  data whatsoever; or
  • any indirect or consequential loss whatsoever.

11. Quality

We promise to use all reasonable care and attention in the preparation and supply of services and materials.

We will try to ensure that the Website and all materials remain available as close to 24 hours a day, 7 days a week, as we can. There may however be occasions when access to the Website is interrupted for unavoidable maintenance.  Access may also be interrupted at any time due to failures of telecommunications links and equipment which are beyond our control.

Please note that we make no commitment to you that the content of our services will meet any specific requirements that you have (except to the extent that your requirements match the course description which is shown on the Website) and you are expected to take reasonable care to check that the course meets your personal  requirements. We also make no commitment that you will obtain any particular qualification from the course module except that specifically stated in the course description material on the Website.

All representations, warranties and/or terms and/or commitments not expressly set out in these Terms (whether implied by law, conduct, statute or otherwise) are hereby excluded to the maximum extent permissible at law.

12. Payment of course fees

We accept payment by Credit or Debit Card (American Express is not accepted).

You agree to pay us the published course fee,  using a secure on-line payment site, in advance of the supply of any course material.

Organisations may pay the balance by cheque or money transfer. Organisations may book courses quoting a purchase order number – fees are due immediately.

We reserve the right to alter the cost of any Course. The current Course Fee for each course module is shown on the Website. In the unlikely event that the Course Fee is shown incorrectly, we will notify you as soon as we reasonably can. You will then be entitled to choose between receiving a full refund of the amount you have already paid to us (in which case you will not be eligible to complete the module) or to pay the balance of the Fee to us, or we will refund any excess.

Whilst payment is outstanding, access to all material will be suspended.

13. Your Right to Use the Course Materials and your Related Obligations

When you pay us a course fee, we grant you a personal, non-exclusive, non-transferable license which allows you to use the materials as learning material for personal non-commercial home or work use only.  Under this agreement, you can only make copies of written materials as they appear on the Website as may be necessary for learning purposes. This material may be viewed, saved and printed for your personal use only.  You may not make any copies of any of the material supplied to you in video or audio format.

Except as stated here, you can not modify, copy, reproduce, re-publish, upload, post, transmit or distribute in any way whatsoever, any of the Course Materials.  You must not share the material with any other party whatsoever.

Use of Course Materials in any way except as expressly permitted in these Terms is strictly prohibited and will constitute an infringement of either our copyright or our other intellectual property rights.

Any infringement of these conditions may result in Criminal and/or Civil proceedings against you.

14. Security

You acknowledge that you are totally responsible for making any back-up copies of your data and for taking appropriate and reasonable precautions against viruses, hacking and other types of computer misuse.

We try hard to ensure that our Website does not contain any error, defect, malfunction or corruption, and we do not accept any responsibility for damage to, or loss of, any data on your computer system that results from the download of any data from this site or, any links which appear on this site.

15. Contacting Us

You can contact us anytime by email at: admin@intelligenceanalysistraining.com

Intelligence Analysis Training Limited

Trading Address:

3 Bede House
College Grove Road
Wakefield
WF1 3RN

Company registered in the UK – Number: 06349675

Telephone: (United Kingdom) +44(0)844 3581666

Terms and Conditions – Version 7.0 – Issued 28th April 2018